Support
| General Support Info | Solution | Number |
|---|---|---|
| For any system related queries/bugs, issues like system down etc. | Whatsapp Group Message, voice note in English or Email | +97430655336 |
| How to add new staff directly to the WhatsApp group | Use this Link | +97430655336 |
| For any costing related queries | Contact Personally | +97430655336 |
| For discussing future enhancements or possible features not part of the current scope | Contact Personally | +97430655336 |
| In event of an emergency, contact the WhatsApp group immediately. If no one responds, call: | +97430655336 | |
Notes:Our working hours are 9AM to 5PM (Qatar Time GMT +3) from Sunday to Thursday . We understand your operation may require support outside these hours. We will try to assist if personnel is available. However, unless absolutely necessary, please avoid requesting support beyond the mentioned hours. Emergency constitutes events where a client operation has stopped and cannot resume without our intervention. These situations are of highest priority and we will support you to the best of our ability. |
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