| General Support Info | Solution | Number |
|---|---|---|
| For any system related queries/bugs, issues like system down etc. | Whatsapp Group Message, voice note in english or EMail | +97430655336 |
| How to add new staff from directly your to the whatsapp group | Use this Link | +97430655336 |
| For any costing related queries | Contact Personally - | +97430655336 |
| For discussing any future enhancements or possible features which are not part of the current scope | Contact Personally - | +97430655336 |
| In event of an emergency you should immediately contact the whatsapp group, and if no one responds you call | +97430655336 | |
|
Notes: Our Working hours are 9AM to 5PM ( Qatar Time GMT +3 Hours ) from Sunday to ThursdayWe understand your operation might require support or assistance outside of these timeframes, and we will try to provide support in those times if personnel is available. But unless absolutely necessary please try to not request support other than the mentioned hours. Emergency Constitutes to all events where a client operation has stopped, and cannot in any way resumed without our intervention. Those events are of paramount importance to us and we will in the best of our ability support you in those times. |
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